Andy Cuddihy Customer service broken? Build a High-Performance Revenue Engine with Odoo Poor customer service rarely stems from a lack of effort. More often, it’s caused by a lack of structure. When enquiries arrive through mixed channels and aren’t captured, routed, or tracked properly,... 19 Nov 2025 0 23
Andy Cuddihy The 20 Traps That Derail Good Thinking ...... And How to Avoid Them We like to think we make decisions based on reason, data, and logic. But in truth, most of us .. especially in leadership .... get tripped up by the same predictable thinking traps that have been arou... 6 Nov 2025 0 30
Andy Cuddihy The Dunning-Kruger Effect: How Overconfidence Can Ruin Your Organisation Most organisations aren’t destroyed by bad ideas—they’re destroyed by misplaced confidence. That’s the lesson behind the Dunning-Kruger effect , a well-documented cognitive bias where people with litt... 21 Sept 2025 0 45
Andy Cuddihy Does commission time give you a headache?? If you manage a sales team, you probably know the sinking feeling: end of month rolls around, spreadsheets open, and suddenly commission calculations turn into hours of chasing numbers, double-checkin... 16 Sept 2025 0 55
Andy Cuddihy Data Governance: The Foundation of Scalable Growth Most organisations today understand that data is valuable ..... but few treat it like the strategic asset it truly is. Without structure, ownership, and control, data quickly becomes a liability: dupl... 7 Sept 2025 0 146
Andy Cuddihy NDIS Complexity Is Stressing Out Your Staff – Here’s the Solution For NDIS equipment suppliers, staying on top of complex processes – from managing OT relationships to handling rental fleets – is often a daily challenge. Too many providers are juggling spreadsheets,... 24 Aug 2025 0 140
Andy Cuddihy Outgrowing Xero or MYOB? Why It Might Be Time to Move to Odoo If you’ve been running your business on Xero or MYOB, chances are they’ve served you well..... at least in the early days. They’re both solid accounting tools, simple to set up, and cost-effective whe... 9 Aug 2025 0 178
Andy Cuddihy Clean Data, Clean Start: Why Quality Matters in Odoo Setup Don’t Let Dirty Contacts and Product Lists Sabotage Your ERP!! f you’ve ever heard the phrase “crap in, crap out” , congratulations, you already understand the biggest risk to any ERP implementation. ... 28 July 2025 0 72
Andy Cuddihy Is your AP giving you a headache? How OFX and Airwallex Are Revolutionising Credit Cards, Expense Management & Vendor Payments for Time-Strapped Accounting Teams In today’s fast-paced business world, lean finance teams are constantly ... 11 July 2025 0 82
Andy Cuddihy Streamline Your Accounting: Consolidate Finances in Odoo For many Australian SMEs, managing finances feels like a juggling act. You’ve got invoicing in Xero, reporting in spreadsheets, and maybe a legacy system handling part of your accounts. It’s not uncom... 24 June 2025 0 70
Andy Cuddihy ERP Must Evolve with Your Business ERP software is not a static entity. It must grow as your business expands and processes change. This is especially true for Australian SMEs facing a fast-changing landscape: new regulations, rising c... 29 May 2025 0 115 Our blog
Andy Cuddihy Why Your Odoo Implementation Should Start with the Chart — Not the CRM Too many Australian businesses jump into ERP projects by focusing on quoting tools, pipeline stages, or pretty dashboards. And too often, they end up with something that looks great — but doesn’t reco... 22 May 2025 0 116 Our blog
