Support for Ooda clients
Log a ticket, track what's open, or reach the team directly. Existing clients, sign in to the helpdesk to see your history.
Client helpdesk
Sign in to raise and track tickets, view your open items and see resolution history against your Odoo environment.
Log a ticket
All tickets are logged through the helpdesk here, which keeps everything tracked against your account. Give us the system, what's happening and how urgent it is.
After-hours cover for clients on a managed-support plan.
Hosting and Odoo services running normally.
Logged, triaged, resolved, with a record you can see.
Submit it through the helpdesk on this site. You get a ticket number straight away.
We set priority and route it to the right person: Odoo, finance or infrastructure.
We fix it, note what changed, and keep the history on your account.
Use the helpdesk above. All tickets are logged on the site, not by email.
Lodge a ticket on the helpdesk and mark it urgent, then call 1300 421 510 to flag it.
Yes. Sign in to the helpdesk to view your full history.