Andy Cuddihy Customer service broken? Build a High-Performance Revenue Engine with Odoo Poor customer service rarely stems from a lack of effort. More often, it’s caused by a lack of structure. When enquiries arrive through mixed channels and aren’t captured, routed, or tracked properly,... 19 Nov 2025 0 22 Our blog
Andy Cuddihy The 20 Traps That Derail Good Thinking ...... And How to Avoid Them We like to think we make decisions based on reason, data, and logic. But in truth, most of us .. especially in leadership .... get tripped up by the same predictable thinking traps that have been arou... 6 Nov 2025 0 29 Our blog
Andy Cuddihy How Automated Customer Communication in Odoo Reduces Calls and Boosts Reviews For most eCommerce businesses, the single biggest source of customer frustration, and staff workload ,is the lack of clear communication after an order is placed. Customers want to know: Has my order ... 4 Nov 2025 0 27 20 steps
Andy Cuddihy The Dunning-Kruger Effect: How Overconfidence Can Ruin Your Organisation Most organisations aren’t destroyed by bad ideas—they’re destroyed by misplaced confidence. That’s the lesson behind the Dunning-Kruger effect , a well-documented cognitive bias where people with litt... 21 Sept 2025 0 44 Our blog
Andy Cuddihy Does commission time give you a headache?? If you manage a sales team, you probably know the sinking feeling: end of month rolls around, spreadsheets open, and suddenly commission calculations turn into hours of chasing numbers, double-checkin... 16 Sept 2025 0 54 Our blog
Andy Cuddihy Data Governance: The Foundation of Scalable Growth Most organisations today understand that data is valuable ..... but few treat it like the strategic asset it truly is. Without structure, ownership, and control, data quickly becomes a liability: dupl... 7 Sept 2025 0 145 Our blog
Andy Cuddihy NDIS Complexity Is Stressing Out Your Staff – Here’s the Solution For NDIS equipment suppliers, staying on top of complex processes – from managing OT relationships to handling rental fleets – is often a daily challenge. Too many providers are juggling spreadsheets,... 24 Aug 2025 0 139 Our blog
Andy Cuddihy Outgrowing Xero or MYOB? Why It Might Be Time to Move to Odoo If you’ve been running your business on Xero or MYOB, chances are they’ve served you well..... at least in the early days. They’re both solid accounting tools, simple to set up, and cost-effective whe... 9 Aug 2025 0 176 Our blog
Andy Cuddihy Crafting Change with Purpose: How Thor’s Hammer Transformed Operations with Odoo and Ooda Consulting At Ooda Consulting, we don’t just implement software, we solve real problems. One of our most rewarding projects this year has be... 8 Aug 2025 0 127 Success Stories
Andy Cuddihy Clean Data, Clean Start: Why Quality Matters in Odoo Setup Don’t Let Dirty Contacts and Product Lists Sabotage Your ERP!! f you’ve ever heard the phrase “crap in, crap out” , congratulations, you already understand the biggest risk to any ERP implementation. ... 28 July 2025 0 71 Our blog
Andy Cuddihy Is your AP giving you a headache? How OFX and Airwallex Are Revolutionising Credit Cards, Expense Management & Vendor Payments for Time-Strapped Accounting Teams In today’s fast-paced business world, lean finance teams are constantly ... 11 July 2025 0 81 Our blog
Andy Cuddihy Streamline Your Accounting: Consolidate Finances in Odoo For many Australian SMEs, managing finances feels like a juggling act. You’ve got invoicing in Xero, reporting in spreadsheets, and maybe a legacy system handling part of your accounts. It’s not uncom... 24 June 2025 0 69 Our blog